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The same three steps above should also remove the agent from any end-point, regardless of the operating system. See these steps if you want to require a PIN to uninstall the agent.ДЄlso, if you are uninstalling to re-install, please make sure to reboot the device after the uninstall. You will know the Syncro Agent is completely uninstalled when you see this confirmation message: Just head over to the Control Panel on the device and select 'Add/Remove Programs' to uninstall Syncro and you should be all set! You can also uninstall Syncro just like you would uninstall any other program. In the upper right, click Actions > Delete.Either go to the Assets & RMM page, or open a Customer's profile and scroll down to the Assets section.

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This will queue up a full uninstall on the device upon its next sync or reboot. You can uninstall a Syncro Agent by deleting the asset in Syncro.

Once the desired content is in the Body field, click Email to send it to the customer.

Click Copy Link which you can then paste into the Body field along with content you type yourself.

Click Insert Link In Comment to insert a canned response with the link into the Body field.

In the Communications section, click Email RMM Agent Installer Link.

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You can also have your existing customers install the agent remotely by sending them a link that will generate an installer for a specified policy. The second is under the customer's Assets & Policies tab.ДЄnd the third is on the Assets & RMM page as a 'Syncro Device.' The device will now show up in three different places. You will receive a confirmation message like this once the install is completed. This will queue up the install and name the asset after the computer name. Now that you have your installer all ready, launch the installer on the device with Administrator permissions. Learn more about these features and settings known as policies, including the ability to require a PIN to uninstall the agent. Once you install the agent on the asset, it will show up in the policy folder you selected back in the dialog.

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Click Copy Link which you can then paste into an email or other communication method that will directly download the selected installer so you can run it.

Click Get RMM Installer to download the selected file so you can put it on the desired asset and run it.

If desired, select one of the other options instead.

By default, Windows (EXE) is selected.

This will open the Get RMM Agent Installer - Create an RMM Agent dialog with the Customer Name filled out and the top level Policy Folder selected.

In the upper right, click New > RMM Agent Installer to pull up the prompt to select an installer for this customer.

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If you do not have the customer listed yet, read how to create a customer.

Search for a desired customer and click their name to open their profile.

Now that you have everything ready, let's get started! Steps to install Syncro Agent onto a Device See this article for how to install via command line or to script a silent install.

The physical Customer's device that you would like to install the Syncro Agent on.ДЄnd that's it! You are ready to install the Syncro Agent! Standard Deployment How-To.

(Click here to learn how to add a customer) Here is what you will need to get started to get a Syncro Agent onto your customer's device:

NET Framework on a Windows Embedded device, try installing it independently of the Syncro Agent. If you are having trouble installing the. * The Syncro Agent requires compatibility with. Once the agent is installed, if the internet were to drop, the agent would continue to operate offline. Internet: An internet connection is required for initial setup and for the agent to check in. It is not compatible with Windows Server Core.

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OS*: Windows 7 or newer, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019. HDD: Must have 1GB of Storage available (size will vary depending on policy) Troubleshooting Minimum specification requirementsД¬PU: 1GHz or faster 32-bit (x86) or 64-bit (ењ†4) processor Steps to Install Syncro Agent onto a Device As you already may know, the Syncro Agent can do a whole bunch of really cool things, but how do you get the Syncro Agent on a device? We're going to cover exactly that right here so you can get started quickly! Table of Contents